i3-Log™

Our NENA i3-compliant logging and recording service, i3-Log™, is a powerful component of Synergem’s next gen 9-1-1 solution. This tool provides a centralized repository for logging significant events across all next gen 9-1-1 core services, from the ingress SBC to the egress SBC. With its web-based retrieval interfaces, authorized clients can easily access and review critical information, streamlining your system management and maintenance.

i3-log

i3-Log™

Streamline your event logging and reporting process with i3-Log™, our comprehensive NENA i3-compliant next gen 9-1-1 logging feature. This end-to-end solution captures events from an OSP, through the SynergemNET™ platform, and ultimately to the PSAP. The records are securely stored and easily accessible through our user-friendly proprietary application, providing you with a complete picture of your emergency response operations at all times.

Next Gen 9-1-1 Core Service Reporting On All Elements
  • 24x7 access to i3-Log™
  • Logging of 9-1-1 metadata traffic from various media types
  • Logging events for all NGCS as recommended by NENA
i3-log

Standard Reports

The table below lists the LogEvents which are supported by the logging service.

View Table

i3-log

Logging of all Functional Elements

Each functional element will provide LogEvents as the call traverses the system. This provides the operator with a powerful oversight tool, ensuring they have current and historical data at their fingertips. The primary functional elements are shown below.

View Table

i3-log

Ad Hoc Reports

Reporting is critical for PSAPs and i3-Log™ provides the ability for to manage and report data in a customizable way through a robust user interface.

Next Generation 9-1-1 Core Services